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How beku 4d Handles Your Personal Data

Your account data — including the wallet details you link for DANA, OVO, and GoPay transactions — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA, OVO, GoPay wallet data protectedAccount access data kept secureYour right to request data deletionCookie and session data explainedContact path for privacy questions

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What Data We Collect and Why

beku 4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with beku 4d, we collect the information needed to run your account and process your transactions. This includes your registration details (name, email, date of birth), device identifiers, session logs, and the payment method you choose — whether that is DANA,

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OVO, or GoPay. We collect wallet identifiers to route your deposits and withdrawals correctly; we do not store your full wallet PIN or password at any point. Transaction records are retained for the period required by applicable financial and legal obligations in the regions where we
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operate. We use session and device data to keep your login secure across mobile and browser — so if you switch from your phone to a desktop session, your account state carries over without requiring you to re-enter everything. Cookies are used to maintain your session
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and remember display preferences; they are not used to sell your data to third parties. Where local law in Indonesia governs how we handle resident data, we follow those requirements. Availability of our services depends on local law and eligible regions. If you have questions about
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a specific data point we hold, the contact paths in the support section below are the right starting place.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Secure Wallet Data Storage

Payment references for DANA, OVO, and GoPay are stored in encrypted form. We use SSL across all account and transaction pages so data in transit is protected from interception on mobile or browser.

Cookie and Session Transparency

Session cookies keep you logged in across page loads. Preference cookies remember your display settings. We do not place third-party advertising cookies without your consent — you can review this in account settings.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required after closure under applicable rules. Once the retention period ends, data is purged from active systems on a scheduled cycle.

Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request account closure and data removal.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Open the chat window from your account page to raise a privacy question directly. Our Indonesia support team handles data requests and can confirm what information we hold on your account.

Email Data Request Send a written request to our support email if you want a full record of stored data or need to ask about account deletion. Include your registered email and the wallet type — DANA, OVO, or GoPay — you used.

Account Settings Path Some privacy preferences — including cookie consent and marketing communication opt-out — can be managed directly inside your account settings without needing to contact support at all.

Common Questions About Your Privacy on beku 4d

These are the questions we hear most often about how your data is handled — from what we collect when you link a DANA or OVO wallet, to how you request a full data export or close your account and have records removed.

We collect your name, email address, date of birth, and the wallet identifier for the payment method you register — DANA, OVO, or GoPay. Device and session identifiers are also logged to secure your login.

Yes. Wallet references are stored in encrypted form and we never store your full PIN or password. SSL encryption covers all account and transaction pages on both mobile and browser sessions.

Send a request through the live chat on your account page or by email to our support address. Include your registered email and your preferred wallet type so we can locate your records accurately.

Yes, you can request account closure and data removal. We retain certain records for the period required by applicable financial rules, then purge data from active systems on our standard deletion cycle.

We do not sell your data. We share information only with the payment processors needed to route DANA, OVO, and GoPay transactions, and with service providers bound by confidentiality obligations. No advertising-based sharing occurs.

Cookies maintain your login session and save display preferences. You can review and adjust cookie consent in your account settings. We do not place third-party advertising cookies without your explicit agreement.

How beku 4d Handles Your Personal Data

How We Protect and Manage Your Account Data

How to Reach Us About Your Data

Common Questions About Your Privacy on beku 4d

01 What personal data does beku 4d collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information stored securely?

03 How do I request a copy of the data beku 4d holds about me?

04 Can I ask beku 4d to delete my account and personal data?

05 Does beku 4d share my data with third parties?

06 How does beku 4d use cookies and can I control them?

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